Roku bookie review - Account

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Account

As with other best eSports betting sites, bettors who utilize Roku's eSports betting service must register an account. Unsurprisingly, account creation and account difficulties are among the most often expressed worries by bettors on any eSports betting platform.

Let's look at some of the account considerations that bettors may have while deciding to join Roku.

How to Open/Register an Account

Punters who want to utilize Roku's eSports betting service must first sign up. Bettors may simply do so by visiting the website and completing a few simple procedures.

Roku's signup procedure is simple and quick, suitable for newcomers and veterans. They simply need to take the following steps:

  1. Head to the official Roku website — www.rokubet.com.
  2. Click the yellow Sign Up button at the top right of the webpage.
  3. Provide the necessary details, like email, desired password, preferred currency, and promo code. Tick the box to agree to the Terms and Conditions — which should be read thoroughly — and declare an age of at least 18 years.
  4. Next, bettors need to fill out their profiles. This will include the bettor's name, gender, birth date, phone number, and address.
  5. Confirm the details and enjoy betting on eSports.

Account Verification

Bettors who want to use Rokus's eSports betting service need to make sure their account is fully verified. A gambler's bonus eligibility, deposit limits, and withdrawal abilities could be at risk if they don't take this step. If punters don't go through the verification process, they will not be able to get their winnings.

To verify their account, bettors need to go to the Verification section under the dropdown menu of their Roku profile.

The mandatory documents that bettors need to upload are:

  • Passport
  • Proof of Address (utility bill, telephone bill, or bank statement)
  • Proof of Payment (screenshot or photo of the payment method used to fund the casino account)

Roku may sometimes request bettors to upload additional documents, like:

  • An ID or Driver's License
  • Selfie with a paper in one hand which says Hi ROKU Casino (current date).

How to Login

It's time to start betting on eSports when punters have completed the Roku registration procedure. Bettors may be eager to put their bonus to good use, expand their bankrolls, and have a good time.

To use the Roku eSports betting service, gamers must first log in to their accounts. The procedure for logging in is simple.

  1. Visit the official Roku website, www.rokubet.com.
  2. Click the Sign In button at the top right of the website.
  3. Provide your registered email and password.
  4. Click Sign In and enjoy betting on eSports.

How To Unlock An Account

Receiving a message that your account has been locked or blocked can cause great worry and sadness. This prevents you from enjoying a hobby and makes you anxious about your funds and winnings.

Roku can freeze an account for various reasons, including too many unsuccessful login attempts, failure to follow the verification procedure, or any Roku Terms and Conditions breaches.
If this happens, it's advised that players contact Customer Support as soon as possible. Bettors must:

  1. Open the email address connected to their Roku account.
  2. Create an email addressed to support@rokucasino.com.
  3. Describe your issue in the subject line, such as "Account ##### has been blocked."
  4. Discuss the issue in the email body, including:
  • A well-outlined description of your registration details,
  • The device used to create the account,
  • A scanned copy of a photo ID card and other proofs of identity and scanned copies of deposit receipts made to Roku. Remember that it is better to submit these scans in PDF format.

Remember that if an account has been automatically blocked, it can be reinstated after being unblocked. However, suppose the bettor asks that their account be closed (self-exclusion, for example). Bettors and Roku cannot restore the account unless there is an agreed-upon time period and that time has elapsed.

How to Close an Account

Bettors may close their account at any time and request a withdrawal of their account's balance, subject to the deduction of relevant withdrawal charges.

To close your Account, bettors must first cancel any open bets, if applicable, and contact the Website customer support.

Here are the following steps bettors may take:

  1. Open your Roku account's related email address.
  2. Send an email to support@rokucasino.com.
  3. Request the closure of your account.

The effective closure of the bettor's account will correspond to the termination of the agreement with Roku. If the reason behind the closure of the Account is related to concerns about possible gambling addiction, bettors shall inform Roku.

Informing the casino about the self-exclusion request is a common step that the best eSports betting sites apply, so they can help bettors enforce the said self-exclusion.

Bettors may request a Permanent or Temporary Exclusion.

Permanent exclusions imply the total closure of the account and the deletion of all relevant data relevant to the bettor's account. Temporary exclusions, however, are exclusions that only last for a set amount of time. Most bettors who practice temporary exclusions opt to exclude themselves for six months to five years.

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